Workforce Management Specialist at MGM Resorts International

Job Description:

Latest job information from MGM Resorts International for the position of Workforce Management Specialist. If the Workforce Management Specialist vacancy in Borgáta matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at MGM Resorts International for the position of Workforce Management Specialist below matches your qualifications.

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:Are you ready to transform workforce efficiency and contribute to dynamic business success? As a Workforce Management Specialist, you will harness cutting-edge software to create innovative scheduling solutions that meet the ever-changing demands of our organization. Enjoy the flexibility of a hybrid work model after your probationary period while providing exceptional support and collaboration to both staff and management in a vibrant and engaging environment

THE DAY-TO-DAY:

• Subject matter expert on Workforce Management software and processes; track, monitor, and communicate all system issues and downtime
• Create scheduling solutions for departments that account for current business demands as well as exceptions
• Collaborate with department leaders to ensure accurate staffing levels and to formulate efficiency strategies
• Suggest scheduling changes and create new business models
• Discover new best practices to enhance staffing while following current labor agreements and adhere to all ethical and equity when managing the scheduling process
• Determine the balance between optimum scheduling, service expectations and current legal/legislative requirements
• Work as a team completing daily schedule operations, such as leave requests and call outs
• Manage Key Performance Indicators, including but not limited to Service Level, Occupancy, Abandon rates, ASA and AHT on a daily, weekly, and monthly basis

THE IDEAL CANDIDATE:

• High School Diploma or GED
• 2+ Years of Prior Relevant Experience within a related field such as payroll and scheduling
• Work varied shifts, including weekends and holidays

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Role offers hybrid flexibility. After your first 90 days, you will enjoy one hybrid day, and following an additional 90 days, you'll receive a second hybrid day
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

Pay Rate:

The rate for this role is:

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements. 

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today

Job Info:

• Company: MGM Resorts International
• Position: Workforce Management Specialist
• Work Location: Borgáta
• Country: HU

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Workforce Management Specialist at the office Borgáta above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.